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Recent Server Issues
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Here and Now

Forum Posts: 10977
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18 June 2013 - 7:39 pm
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After our recent database maintenance to improve performance of the Tripawds network, we noticed a clear improvement is site load rimes and responsiveness... for a bout a week.

Over the past 72 hours or so we have experienced server load spikes caused by rogue activity scanning our databases for vulnerability. This has cause MySQL and other resources to be taxed, causing random and frequent periods with loss of connectivity.

We are doing our best to regain control and thank you for your patience. We have had to take some extreme measures, but we're not out of the woods yet. With many of the attacks originating from IP addresses in the Far East, we have been forced to block access to our server from certain country regions including China, Russia, Lithuania, and Sri Lanka. We have also implemented an additional firewall, and caching – the results of which on these forums are still yet to be determined. (Hence this test post.) Please note that we are spending lots of time and incurring expenses to resolve these issues. We will do whatever it takes!

Bear with us as we continue to bring this issue under control. Please note that if the site is slow or you have trouble loading any page, the best thing you can do to help us is close any Tripawds pages you may have open, and wait at least ten minutes before checking back in.

Thank you for your patience and understanding. The work we are doing (and having done) would not be possible without your support!

betaman
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18 June 2013 - 7:41 pm
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A rather roundabout way of testing the affects of our new caching and CDN on dynamic forum pages, eh?

New York, NY
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18 June 2013 - 7:51 pm
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Jill is a 9-year-old tuxedo kitty. She was diagnosed with Osteosarcoma in June 2012 on her toe in her right hind leg. Her leg was amputated on 12/12/12 and she completed four rounds of chemo (2 of Carbo, 2 of Doxy) in April 2013. "Like" Jill's facebook page: https://www.facebook.com/JillTheTripawdCancerFightingKitty?ref=hl Proud member of the WINTER WARRIORS!!!! Her blog can be read at http://jillsjou.....ipawds.com. xoxo

Virginia
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18 June 2013 - 8:17 pm
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Thank goodness you posted this! Of course, I don't understand a word and I'm glad Jill's gonna kill BOOTS! Do it with a Hav-a-Heart trap and I'll release 'em in the wild on my next trip to Lithuania!

Yeah, ImthougmI was gonna lose my few brain cells with---WEBSITE INAVAILABLE--------CONNECTION TO SERVER TIME OUT-----WEBSITE OFFLINE AND USES CLOUDFARamd somewhere the word cache' showed up!!

Have you checked the smiley faces coming in from China?? I think they have BOTS disease

Seriously, thank you for all you are doing to keep this site going. It's worth it, I promise!

Now. b. r. e. a. t. h. e!

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

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18 June 2013 - 10:27 pm
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Sally I didn't understand much either. And I think Jill is an excellent weapon against whatever is happen. She also made me giggle.

 

Sorry you guys are dealing with this.

 

Does this mean, that the tripawds plan to take over the wold has been discovered?

Here and Now

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19 June 2013 - 7:35 am
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We may have address the rogue database scanning activity but server load spikes continue. We have taken additional steps to limit the number of connections per ip address and shorten the timeout period.

Please report any unexpected anomalies. The next step may be a costly hardware upgrade to better handle the increased traffic and forum activity.

Please stand by.

The Rainbow Bridge

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19 June 2013 - 7:36 am
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Oh trust  me, after this is all over we will take over the UNIVERSE and send the evildoers who are attacking our servers into a black hole!

What Admin was trying to say in English, is that we are getting pummelled by hacker attempts to take over our server. It's nothing personal, they just want to use it to send out evil spam and viruses and such. Thankfully Admin and our Uber Geeks have implemented strong security measures which are working to prevent a network takeover, but it means our we are getting overloaded and causing "Failure to connect" errors for everyone. These aren't technically site crashes.

Until this is resolved we will be online and offline over and over again. I am very, very sorry for all of the trouble this is causing everyone, I am just sick and in tears over this. I know Admin and the Uber Geeks will figure this out, but when we just can't say for sure. I'm trying to breathe.

Thank you for hanging in there everyone.

It's better to hop on three legs than to limp on four.™
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The Rainbow Bridge

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19 June 2013 - 7:37 am
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benny55 said
Have you checked the smiley faces coming in from China?? I think they have BOTS disease

Bhahahaha! That was good Sally, thank you for putting a smile on my face. I needed that.

It's better to hop on three legs than to limp on four.™
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19 June 2013 - 7:44 am
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if you guys need to upgrade be sure to tell everyone so we c an all donate.

 

You guys are awesome.

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19 June 2013 - 11:20 am
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Adding my 2 cents.  I agree with everyone.  I am not going anywhere.  I support what you all are doing.  and APPRECIATE everything you are doing to keep the site safe.  Please let us know if we can help

 

Michelle & Sassy

 

PS   Jilly love your picture.

sassymichelle-sm.jpg

Sassy is a proud member of the Winter Warriors. Live long, & strong Winter Warriors.
sassysugarbear.tripawds.com
07/26/2006 - Sassy earned her wings 08/20/2013

"You aren't doing it TO her, you are doing it FOR her. Give her a chance at life."

New York, NY
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19 June 2013 - 12:04 pm
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I'm fairly certain this is the NSA.

Jill is a 9-year-old tuxedo kitty. She was diagnosed with Osteosarcoma in June 2012 on her toe in her right hind leg. Her leg was amputated on 12/12/12 and she completed four rounds of chemo (2 of Carbo, 2 of Doxy) in April 2013. "Like" Jill's facebook page: https://www.facebook.com/JillTheTripawdCancerFightingKitty?ref=hl Proud member of the WINTER WARRIORS!!!! Her blog can be read at http://jillsjou.....ipawds.com. xoxo

Virginia
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19 June 2013 - 12:12 pm
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WE LOVE YOU GUYS AND APPRECIATE YOU SO MUCH! No stupid hacker can disconnect that....so there you stupid low life jerk-off bott disease filled buckets of puke!!

That felt good!!
And thanks for the translation Rene....I actually got it!, And believe me, to be able to explain in terms even I could understand.....now THAT'S a gift girl!!

Good grief, I think k when you fixed the computer problem it heaven made my typing better!! DANG! You guys are good!

Locking you guys!

Sally and Happy Hannah

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

Lancaster, PA
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19 June 2013 - 3:47 pm
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Hahaha Erica that photo made me laugh so hard I almost peed!

I'm shopping on Amazon right now to help raise funds... via the tripawds affiliate link of course! Oh, I guess it wouldn't hurt to add a few extra things to my cart... claplaughingclap

Barret was diagnosed with Hemangiopericytoma May 16, 2013. Front left leg/scapula/pectoral muscle was amputated on June 11, 2013 and we've never looked back. Follow our story on http://barret.t.....pawds.com/ and read my column on That Pet Blog

Here and Now

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19 June 2013 - 7:14 pm
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Thank you all!

UPDATE: We ave just upgraded our server with additional RAM at an added monthly expense, and are already noticing better stability during load spikes which continue to occur.

We will be undertaking additional steps to help resolve this underlying issue. In the mean time, the site is no longer being crippled by this rogue activity, though users may notice slower performance at time. If this is the case, the best step to help us all is to exit the site and try again later.

Again, thank you! aw-shucks

Montana
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20 June 2013 - 8:18 am
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Thank you, thank you, thank you for all your hard work. I'm a Tripawds.com addict and admit it proudly and was having withdrawals way-confused!! Ditto on letting us know about donating to help with expenses. So glad we have geeks on here!!

Spirit Shooter was a Miniature Australian Shepherd who was diagnosed with a MCT and had a LF amp 1/28/13 at 13-1/2 years old. 

Shooter crossed the Bridge on 8/28/13, his 7 month ampuversary and two weeks from his 14th birthday.

http://shooter......ipawds.com

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