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Caring for a Three Legged Dog or Cat

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Green Bay, WI
Member Since:
18 May 2014
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4 December 2018 - 8:44 am
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Just a quick question...in the past, when someone private messaged me here, I would get an email notification that I had a message waiting. Has this changed? I had a PM from 11/29 that I didnt know about until today (and I feel horrible that I missed it). Just wondering

Paula

Nitro 11 1/2  yr old Doberman; right front amp June 2014. Had 6 doses carboplatin, followed by metronomic therapy. Rocked it on 3 legs for over 3 years! My Warrior beat cancer, but couldn't beat old age. He crossed the Bridge peacefully on July 25, 2017, with dignity and on his terms.  Follow his blog entitled "Doberman's journey"

http://nitro.tripawds.com

"Be good, mama loves you".....run free my beautiful Warrior

On The Road


Member Since:
24 September 2009
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4 December 2018 - 11:10 am
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dobemom said
when someone private messaged me here, I would get an email notification that I had a message waiting. Has this changed? 

No, nothing has changed. But one other member has reported issues with notifications not being received. This was resolved by visiting your forum profile (Edit Global Options), unchecking the box for PM email notifications for PM, then logging out and closing the browser. Upon logging back in and checking the box for notification of PMs, emails once again resumed.

We're hoping this works for you too...please feel free to send a PM after doing this and we'll reply ASAP to test that theory.

Also, FYI: The Inbox button at the top of every page will also turn white with bold red text whenever unread Private Messages are waiting for a member.

pm-emails.pngImage Enlarger

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Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

On The Road


Member Since:
24 September 2009
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4 December 2018 - 11:12 am
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One other thing...something may have changed at the email service provider level. Such automated emails are often misidentified as spam. Please check your spam folder to see if that is the case.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Livermore, CA


Member Since:
18 October 2009
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4 December 2018 - 12:53 pm
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So, bad news, I stopped getting emails on PMs again sad.

The only thing changed on my end (that I know of) is that I downloaded a new OS but that doesn't seem like it should matter.

I also just looked in my spam folder and it is empty.

So I did the uncheck/check thing again to see if that works- if you want to send me a PM when you have a chance I can check.

I did try sending a PM to myself to test but the system would not allow it.

Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

Green Bay, WI
Member Since:
18 May 2014
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4 December 2018 - 10:44 pm
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now i'm not even getting emails to forum posts i've subscribed to. I also did the "check, uncheck" thing

Paula

Nitro 11 1/2  yr old Doberman; right front amp June 2014. Had 6 doses carboplatin, followed by metronomic therapy. Rocked it on 3 legs for over 3 years! My Warrior beat cancer, but couldn't beat old age. He crossed the Bridge peacefully on July 25, 2017, with dignity and on his terms.  Follow his blog entitled "Doberman's journey"

http://nitro.tripawds.com

"Be good, mama loves you".....run free my beautiful Warrior

Member Since:
1 October 2017
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5 December 2018 - 4:05 am
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Karen, 

Sent PM at 6:05 am eastern time.

Jackie

Hugs,

Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry

Huckleberry's Blog

Member Since:
1 October 2017
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5 December 2018 - 4:08 am
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Paula,

Sent you one also. I haven't gotten any PMs that I am aware of but I am getting emails for subscriptions to forum posts. Hoping it was just a glitchy night in cyberland.

Jackie

Hugs,

Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry

Huckleberry's Blog

Green Bay, WI
Member Since:
18 May 2014
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5 December 2018 - 8:19 am
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I got the PM Jackie, but no email notification that there was one waiting. Also, I'm not getting email notifications for forum posts that i'm subscribed to…..HELP! I cant always be on here, but if I get an email saying there are post replies, I jump right over.

There has to be something new going on - I did the trick Admin stated above, checking and un-checking, still nothing

Paula

Nitro 11 1/2  yr old Doberman; right front amp June 2014. Had 6 doses carboplatin, followed by metronomic therapy. Rocked it on 3 legs for over 3 years! My Warrior beat cancer, but couldn't beat old age. He crossed the Bridge peacefully on July 25, 2017, with dignity and on his terms.  Follow his blog entitled "Doberman's journey"

http://nitro.tripawds.com

"Be good, mama loves you".....run free my beautiful Warrior

On The Road


Member Since:
24 September 2009
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5 December 2018 - 9:56 am
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dobemom said
There has to be something new going on...

Well, as stated, nothing has changed here. But it is about to, in a big way, as there is a major update to our forum software now available, and WordPress 5.0 is right around the corner...

Something clearly is going on, we understand that. But troubleshooting will have to wait as we proceed with the required updates over the coming week(s). Hopefully the new codebase will address any anomalies certain users are experiencing.

Thank you all for your patience.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Member Since:
1 October 2017
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5 December 2018 - 11:46 am
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I am getting emails for both pm's and posts, i got an email for each of Paula's. I tried to post earlier but when i hit reply nothing happened. I tried half a dozen times then gave up. This time around, no problems.

Hugs,

Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry

Huckleberry's Blog

Green Bay, WI
Member Since:
18 May 2014
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5 December 2018 - 12:21 pm
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I will be patient, it just sucks that i'm totally cut off from posts - notification wise. I subscribed to about 10 different forum topics, and I'm not getting notified about any of them. Hoping the issue gets resolved soon - or maybe the tripawd gods are trying to tell me something...

Paula

Nitro 11 1/2  yr old Doberman; right front amp June 2014. Had 6 doses carboplatin, followed by metronomic therapy. Rocked it on 3 legs for over 3 years! My Warrior beat cancer, but couldn't beat old age. He crossed the Bridge peacefully on July 25, 2017, with dignity and on his terms.  Follow his blog entitled "Doberman's journey"

http://nitro.tripawds.com

"Be good, mama loves you".....run free my beautiful Warrior

On The Road


Member Since:
24 September 2009
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12
5 December 2018 - 12:30 pm
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Thanks for the updates. The current issues are clearly only affecting certain users, while not impacting functionality for others. way-confused

Until we roll out the pending updates, we won't know if they address the notification issues. In the meantime, we recommend resetting options, clearing cookies and browser cache, relaunching and logging back in.

Thanks again...we'll post updates as we proceed.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Member Since:
1 October 2017
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5 December 2018 - 2:59 pm
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Noooo.. Paula, never ever. I tried to post two more times from my phone today and I could not get the reply button to work. I am at my desktop now and it is ok again. I have never had a problem posting from my phone before. Maybe the tripawd gods were wanting me to hush... laughinglaughing

Hugs,

Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry

Huckleberry's Blog

Livermore, CA


Member Since:
18 October 2009
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5 December 2018 - 10:15 pm
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Hi Jackie,

I did not get an email for your PM- however when I went back and checked my settings I had not re-checked the notification box oh-my.

So I'm going to respond to your PM and then check back in when you PM me back.

Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

Livermore, CA


Member Since:
18 October 2009
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5 December 2018 - 10:51 pm
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I also just realized that I'm not getting email notification when someone posts on Elly's blog.

Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

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