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Getting Logged Out? Please Report It Here
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Livermore, CA
Posts: 4444


25 October 2015 - 9:04 pm
76

2003 hours pacific time

same info as above

in chat.

I think most, if not all of the times I get logged off I have more than one browser window open

 

K.

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

 

Find me now on Tripawds Circle

On The Road
Posts: 35


28 October 2015 - 3:16 pm
77

For anypawdy following along at home, please know that we are still working to address this pesky log-out issue.

There may have been a few log-outs this morning, and that's because our team of trained monkey has been frantically working bhind the scenes.

We would be specifically interested in any reports of being logged out (with time and IP address) today, after approx. 12:10 p.m. PDT. That's 28/Oct/2015:14:10:54 --0500 server time.

Thank you for your continued patience and support. way-cool

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Virginia
Posts: 24581



28 October 2015 - 6:00 pm

78

I know my "log outs" don't count so I haven't bothered reporting anymore sad

But I cannot help reporting this....GOOD NEWS in tavlet land!! For the first time since I don't know when, I didn't have to log in tonight!!! And it happened twice!!! clap May just be a fluke...but it was a nice fluke!way-cool

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

Virginia
Posts: 24581



28 October 2015 - 7:12 pm

79

Never mind...it was a fluke....

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

On The Road
Posts: 35


28 October 2015 - 8:34 pm
80

benny55 said
And it happened twice!!! May just be a fluke...

You were not logged out twice? You mean you returned to the site without having to log in? What fluke?

We are most concerned about times when users are actively using the site, only to suddenly be logged out for no apparent reason. If you had to log back when returning to the site, that's different, and no offense, but a lower priority than these mysterious forced log-outs.

We made certain changes this morning so we are particularly interested in specific times and IPs at which the former may have occurred, today.

Thanks!

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Livermore, CA
Posts: 4444


28 October 2015 - 8:46 pm
81
IP 2.
Mac book pro using firefox
I think it was between 12:15 and 12:30 pm or so today pacific, I know it was after noon.   Sorry, I needed to get the puppy out and didn't write down the time and forgot when I got back.  I was posting a reply to a new member, hit reply and was logged out.  I did notice you were logged in (admin) so I didn't worry about getting back and approving the new member post.
 
Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

 

Find me now on Tripawds Circle

Virginia
Posts: 24581



28 October 2015 - 8:54 pm

82

Yeah, I rerurned to the site twice tonight without have to re-log in.......this after days and days of having to re-log in everytime...just thought it was a good sign.

I just thought it may be have been an important "indicator" that something was "fixed" regarding getting kicked off (aka forced log outs). That's the only reason I mentioned it.

And no offense takenkisskiss

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

On The Road
Posts: 35


28 October 2015 - 10:08 pm
83

benny55 said
thought it may be have been an important "indicator" that something was "fixed" ...

It very well may have been, thanks!

krun15 said
I think it was between 12:15 and 12:30 pm or so today pacific...

This may have been before we implemented our latest troubleshooting efforts... (crosses fingers)

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Livermore, CA
Posts: 4444


29 October 2015 - 8:43 pm
84

sorry....

just got logged off again.

1941 hours pacific time, same IP and computer as above.

I got on the site and was already logged in, black admin bar was at the top.  I picked a forum to read and got logged off.

 

Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

 

Find me now on Tripawds Circle

On The Road
Posts: 35


30 October 2015 - 12:35 pm
85

krun15 said
sorry....

Don't be sorry! Thank you for the report, we got the boot a few times yesterday too.

We just implemented another step this morning to get to the bottom of this.

So, we're especially interested in any reports, with time and IP address as of now: 10/30/15 @ 11:30 a.m. PDT

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Posts: 3735

30 October 2015 - 9:09 pm

86

10:08 pm central time.  1st kick out of all night

firefox 

174.71.5.178

sassymichelle-sm.jpg

Sassy is a proud member of the Winter Warriors. Live long, & strong Winter Warriors.
sassysugarbear.tripawds.com
07/26/2006 - Sassy earned her wings 08/20/2013

05/04/2006 -  Bosch, Sassy's pal, earned his wings 03/29/19  fought cancer for 4 months.

"You aren't doing it TO her, you are doing it FOR her. Give her a chance at life."

Virginia
Posts: 24581



30 October 2015 - 9:33 pm

87

I know mine don't count, but just supporting my girl Michelle

11:25 pm ish firefox 70 199 196 62. Ask a vet...subnit reply

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

Virginia
Posts: 24581



30 October 2015 - 10:37 pm

88

Sa.e ip address as above....firefox....12:30 am. Ask a Vet...reply

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

Livermore, CA
Posts: 4444


31 October 2015 - 2:01 pm
89

1259 hours pacific.

Same other info as above.

I had posted two replies successfully, on the third I got logged out.

 

Karen

Tri-pug Maggie survived a 4.5 year mast cell cancer battle only to be lost to oral melanoma.

1999 to 2010

 

              Maggie's Story                  Amputation and Chemo

 

Find me now on Tripawds Circle

On The Road
Posts: 35


2 November 2015 - 2:01 pm
90

OK, no reports in nearly 48 hours. A good sign?

We're desperately trying to replicate the random log-out issue after implementing another attempted fix to this elusive issue.

Any problems as of approx. 10:00 am PST today (11/02/15)? Go...

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

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