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Getting unsubscribed from forums?
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Forum Posts: 101
Member Since:
20 January 2019
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1
11 February 2019 - 9:06 pm
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Hi I was just wondering why I keep getting unsubscribed from forums? I myself haven’t unsubscribed but for some reason my account unsubscribes without me doing it?. Thank you for your help!

Forum Posts: 2163
Member Since:
1 October 2017
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2
12 February 2019 - 4:01 am
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I am having the same issues. I have several threads that I have had to subscribe back to several times. Once unsubscribed I lose email notification, but I have not unsubscribed from any of them manually.

Jackie

Hugs,

Jackie, David, Mitchell, Bo, Andy, Oscar,and the coolest feral tripawd kitty Huckleberry

https://paws120.....pawds.com/

Forum Posts: 101
Member Since:
20 January 2019
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3
12 February 2019 - 9:46 am
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Exactly Jackie! Samething keeps happening here:/

Here and Now


Forum Posts: 11723
Member Since:
25 April 2007
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4
12 February 2019 - 10:46 am
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Interesting, we have not yet been able to replicate the issue with various accounts here, and will investigate further.

One rather drastic troubleshooting step entails resetting subscriptions for all users, which deletes any current subscriptions.

Before we do that, anyone experiencing a similar issue should please do the following:

1. Reply to this topic with as much detail as possible: What browser? What type of device? What IP address?

2. Uncheck PM Email Notifications
    (Profile -> Options -> Edit Global Options)

2. Clear web browser cache.

3. Clear all cookies for any tripawds domain.

4. Log out of Tripawds

5. Close and relaunch web browser

6. Log in to Tripawds

7. Update Profile to enable PM Email Notifications

8. Subscribe to this topic and reply confirming you have done all of the above.

9. Review topic subscriptions
    (Profile – > Subscriptions -> Topic Subscriptions)

10. Confirm receipt or lack of Email Notifications.

Forum Posts: 3
Member Since:
21 August 2018
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5
12 February 2019 - 10:54 am
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No subscription issues here, just subscribing to confirm…

Here and Now


Forum Posts: 11723
Member Since:
25 April 2007
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6
12 February 2019 - 11:20 am
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stimpy said
just subscribing to confirm…

Subscription notification received.

subnotice.pngImage Enlarger

Forum Posts: 3
Member Since:
21 August 2018
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7
12 February 2019 - 4:27 pm
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admin said

Subscription notification received.

FYI: Same here.

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Forum Posts: 2163
Member Since:
1 October 2017
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8
12 February 2019 - 5:59 pm
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If you wouldn’t mind deleting after you get what you need id be very appreciative❤️

Hugs,

Jackie, David, Mitchell, Bo, Andy, Oscar,and the coolest feral tripawd kitty Huckleberry

https://paws120.....pawds.com/

Here and Now


Forum Posts: 11723
Member Since:
25 April 2007
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9
12 February 2019 - 6:39 pm
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paws120 said
If you wouldn’t mind deleting after you get what you need id be very appreciative…

Done. Be sure to take all the other steps, most importantly clearing any browser cookies for tripawds.com – cookies control user sessions which drive subscription status updates.

Forum Posts: 2163
Member Since:
1 October 2017
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10
12 February 2019 - 6:48 pm
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Will do, hope that helps!

Hugs,

Jackie, David, Mitchell, Bo, Andy, Oscar,and the coolest feral tripawd kitty Huckleberry

https://paws120.....pawds.com/

Here and Now


Forum Posts: 11723
Member Since:
25 April 2007
sp_UserOnlineSmall Online
11
12 February 2019 - 7:10 pm
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admin said
…cookies control user sessions which drive subscription status updates.

And cookies get stale… way-cool

Forum Posts: 2163
Member Since:
1 October 2017
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12
12 February 2019 - 7:16 pm
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🤣🤣 i just had to log back in… No stale cookies here 😉😉

Hugs,

Jackie, David, Mitchell, Bo, Andy, Oscar,and the coolest feral tripawd kitty Huckleberry

https://paws120.....pawds.com/

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