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Caring for a Three Legged Dog or Cat

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Error establishing a database connection? PLUS
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Michigan

Member Since:
11 July 2016
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26 September 2017 - 11:11 am
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I cant believe there isn’t a topic on this today?!?!? Just me?!?!!?

I have been having trouble accessing the site yesterday evening around 8 pm. I kept getting different error’s . I changed browsers cleared cookies & cache.
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My IP then was address is 74.199.35.175
I finally was able to get on and post . Then I tried again later in the evening & got the dreaded 

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I know there is hours it is not accesible but I forget what they are now.

I tired 3 am - 6:45 am then tired again at 10:45 AM all these were still saying the above Error establishing a database connection.

I used my phone and computer I used Safari & Firefox nothing would work.
My IP changed too when I was not home this morning, so it could not be a IP address thing? I have the other IP address noted too!

It's working fine now just thought I would mention it in case. you are not aware of the issues. I cannot believe it was just meway-confused Maybe I'm the only one bugging youwinker No response is needed the the problem appears to be fixed. ugh

Thank you!

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Virginia



Member Since:
22 February 2013
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26 September 2017 - 11:25 am
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Those of us with tavlets didn't have that problem.

KIDDING!!!!!!   EVERVODY HAD THAT PROBLEM!!!!!!!  

I'm sure the Admin Guy will come along with some techie explanation sruff.  All I know is it works now and that's great! 🙂 🙂 🙂

Tha ms Admin Guy! 🙂 

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

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26 January 2017
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26 September 2017 - 11:41 am
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I had problems last night and this morning as well. It's working fine for me now though. 

David and Rocky (and Baxter now too!)

Rocky had his right front leg amputated on Valentine's Day 2017 after being diagnosed with osteosarcoma.

He joined the September Saints on September 3, 2017.

He is the toughest, bravest, sweetest and best friend I'll ever know. 

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On The Road


Member Since:
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26 September 2017 - 12:56 pm
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Purrkins said
I cant believe there isn’t a topic on this today?!?!? Just me?!?!!?

Nope, not just you, but thank you for mentioning it. There was no topic because none of us, not even Admin nor I, could get on. See, even we aren't immune to technical issues 🙂

We've been having server level issues. Not hacks, thankfully, just weird stuff that I can't begin to explain. The team of Admin and his Ultra Geeks have apparently gotten a handle on the problem, hopefully for good.

But if you see weird stuff like this again feel free to text us anytime at 707-845-3129 to let us know OK? You won't be bugging, we need to know these things. Thank you so much for taking time to post! xoxo

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

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26 September 2017 - 1:29 pm
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I do want to say that one thing worked really well and I'm appreciative of the way this forum works. I did get on and wrote a post and then the system crashed. When I finally got back on, I was dreading having to rewrite the whole post, find the photo links again, etc. But!!!!! A draft was saved. Thanks.

Topher

Vet Assistant (in school to be a licensed vet technician)

1.5 years Oncology department, moved to rehab & sportsmed December 2024

Tripawd Angel, Cora the Determined <3

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On The Road


Member Since:
24 September 2009
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26 September 2017 - 1:44 pm
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blackdogcompanion said
...one thing worked really well and I'm appreciative of the way this forum works.

Thank you! way-cool

Pawsitive feedback is always greatly appreciated.

And yes, Gremlins crashed the database. All is good for now but we are still investigating the cause, so don't be too surprised about any temporary downtime.

Purrkins said
...I kept getting different error’s .  

Many thanks for reporting the error with such great detail! clap

Screenshots, the IP address, browser reports and most importantly the time of the issue are very helpful. Thank you.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

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Michigan

Member Since:
11 July 2016
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26 September 2017 - 1:47 pm
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Thank you for all that you do!  I'm sure thats a lot of fun for you!!UGH I know you need the details I tried!

Glad to hear we weren't hacked anyway! 

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Michigan

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26 September 2017 - 1:49 pm
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There is a time you guys back up the site was it 1-2 am? I couldn't remember . I knew this was more then that .

Thanks again!

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Virginia



Member Since:
22 February 2013
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26 September 2017 - 2:18 pm
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blackdogcompanion said
 wrote a post and then the system crashed.       I was dreading having to rewrite the whole post, A draft was saved.

Topher,.....Curious how "draft" was found.  If I have a reply that doesn't get "sent" or "saved" due to crash or whstever.....it's gone!   So how did you find it?

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

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Michigan

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26 September 2017 - 2:43 pm
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benny55 said

blackdogcompanion said
 wrote a post and then the system crashed.       I was dreading having to rewrite the whole post, A draft was saved.

Topher,.....Curious how "draft" was found.  If I have a reply that doesn't get "sent" or "saved" due to crash or whstever.....it's gone!   So how did you find it?  

Sally, I am pretty confident blackdogcompanion is talking about writing a blog post in her blog! That is how it would be saved as a draft. They are not talking about posting comments on a blog and it now showing up! The only solution I have for that is type it on a document or screen shot before posting in case it doesn't submit or show up. 

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Virginia



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26 September 2017 - 2:52 pm
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OHH!!  Thank you mu friend!!  Makes sense!

Besides, if I ever have any "blog issues", I have UNLIMITED TECH SUPPORT FOREVER so help iis ALWAYS there. F.O.R.E.V.E.R

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

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On The Road


Member Since:
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26 September 2017 - 3:09 pm
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Excellent explanation Holly.

FYI if this happens when you're in the Forums, sometimes if you just hit the back button and "reply" after a system glitch, your old post may still be there.

As an aside, I've tried to get into the habit of "selecting all" of my forum or blog comment copy before I hit the Save or Submit button. That way if anything does crash I still have the copy on my clipboard.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

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Virginia



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26 September 2017 - 4:38 pm
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Just when you think you've covered everything with all these great explanations.......can someone show me where  "selecting all" is located on here?  Maybe a screen shot of it?  It sounds like the best tool ever!!

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

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Michigan

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26 September 2017 - 4:56 pm
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I have no idea if the is will be the same for you Sally with your android? Mark is showing you how to do on his ipad;)

Let us know if it works for you! Best we can do 😉heart

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On The Road


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27 September 2017 - 9:33 am
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benny55 said
...can someone show me where  "selecting all" is located on here?

Squirrel! winker

"Select all" on where? The forums have no such feature.

FYI: Devices do. If you have a keyboard, typing "ctrl A" will select everything on a page, though I'm not certain that's exactly what you want to do. Hopefully the iPad video will help you with the tavlet.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

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