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Caring for a Three Legged Dog or Cat

Tripawds is the place to learn how to care for a three legged dog or cat, with answers about dog leg amputation, and cat amputation recovery from many years of member experiences.
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Forum Posts: 23
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2 June 2015
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24 June 2015 - 12:31 pm
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I have been trying for several days to update a forum.  Every time I push "add reply" the screen goes blank.  Then for a couple of days I could not get the sight on the computer, last night that resolved itself, but today I still can not update the forum.

Here and Now


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24 June 2015 - 1:35 pm
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lnwag said
Every time I push "add reply" the screen goes blank.

Thanks for letting us know, and we apologize for the inconvenience.

Not being able to access this site at all usually indicates a user's IP address has been blocked by the server's firewall, which can happen for various reasons—too many connections, or multiple failed log-in attempts among other things. If this ever happens again send us your IPaddress of the computer/device having issues via email, facebook or twitter and we can remove the block if that is the case.

With the "blank page" issue, we'll presume the post fails to save with an ahah notice in the URL. We are aware of the issue and working feverishly to resolve it. The problem is likely due to the content of the post, which may include "pharmacy" or medication related key words or phrases causing the the block due to rather strict security measures we have had to implement to secure this site from spammers and attacks.

Since you were clearly able to post in this topic, you can test that theory by drafting a post/reply, and copying it's entire content before hitting submit. If the post does not save, email us the copy so we can review it, and include a link to the topic or forum if a new topic.

In the mean time, please know that we are doing everything within our means to get this fixed ASAP.

Thank you for your patience!

Here and Now


Forum Posts: 12456
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24 June 2015 - 3:51 pm
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FYI: We have just modified a few security rules that resolved the similar issue reported by others, where posts would not save due to certain content.

Please advise if problems persist. (Copy content prior to saving post so you can send it to us if if it does not save.)

way-cool

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