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Caring for a Three Legged Dog or Cat

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Are IP's Being Blocked?
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Las Vegas, Nevada
Forum Posts: 4344
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5 October 2010 - 8:52 am
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I got an email from Dan this morning saying he can't get on tripawds and has been trying for 3 days.  The first thing that came to mind was the IP issues from before.

Here's his IP [deleted]

Her Retired AvatarComet - 1999 to 2011

She departed us unexpectedly  January 23, 2011 at the age of 12 1/2.

She was born with a deformed front leg and a tripawd all of her life.

Here and Now


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5 October 2010 - 9:51 am
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That IP address was not in our Firewall's csf deny table. In other words, it has not been blocked. We'll need some more information from Dan with the details about “can't get on” … Does the web page load at all? If not what errors are present? Can he view the site using a proxy server server such as freeproxyserver.net?

FYI: The only times IP addresses of legitimate users have been blocked, the cause has been multiple failed login attempts. This is a security measure to block spambots and cloaked user accounts.

This apprently was not the case for Dan, unless the IP address provided is dynamic and had changed by the time he gave it to you. We suggest he try again, and provide as much information about the issue as possible, sending us his current IP address directly to jerry [at] tripawds.com as soon as he experiences any trouble.

PS: By “Dan” do you mean djbockman? If so, all appears to be in order with his account. If not, please provide a username and we'll look into it.

Las Vegas, Nevada
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5 October 2010 - 10:20 am
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I'm on top of it!  I just sent him an email telling me to get all the info on what the “can't open that site” page really says. 

Yes, it's that Dan.  I just grabbed his IP from his email, so I dunno.  I can have him email you. 

 

Where the heck have you been for the last week?  You've missed some real knee-slappers!

Her Retired AvatarComet - 1999 to 2011

She departed us unexpectedly  January 23, 2011 at the age of 12 1/2.

She was born with a deformed front leg and a tripawd all of her life.

Here and Now


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5 October 2010 - 10:32 am
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cometdog said:

I just grabbed his IP from his email…

His mailserver probably has a different IP. We'll email him instructions for sending us his address by visiting a site like whatismyipaddress.com or whatismyip.com. Thanks!

My knees can't handle much more slapping.

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5 October 2010 - 1:22 pm
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Suggestion here, once you get this resolved, you may want to delete this topic thread entirely or at least delete any mention of a specific IP address. It is probably just my paranoid conspiricy personna, but personally I would not want mine shown. I know that this IP is in all probabilty the IP of his ISP, but one can never be too careful.

When our IP was blocked months ago during one of the major upgrades, I was able to use my AOL phone access to log on and communicate. A similar method of communication if one cannot log on directly, would be a smart phone.  Since these methods will use different IP addresses, they should not be blocked.

This issue is one of the reasons I have jerry [at] tripawds.com in my address book and whatismyipaddress.com in my favorite places. I would recommend to all to have both of these close at hand for backup.

Thanks again to Comet.

Spirit Cherry's Dad

Las Vegas, Nevada
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5 October 2010 - 2:27 pm
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Good idea.  I just deleted it.

Her Retired AvatarComet - 1999 to 2011

She departed us unexpectedly  January 23, 2011 at the age of 12 1/2.

She was born with a deformed front leg and a tripawd all of her life.

Calgary, AB
Forum Posts: 277
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5 October 2010 - 6:50 pm
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Hi Guys,

I always have the same problem as Dan when I attempt to log in from one of my home computers. Admin, if you remember we discussed the issue over several emails and it resolved itself for a month or so then when back to blocking me again. I can access the website and log in with no problem from our othercomputer which uses a different internet provider and I can access the website but not log in from my BB. FYI when I attempt to log in on the “blocked” computer it gives me the message that internet explorer cannot find the page I'm looking for and that the site may be busy etc.

Laura

Tai – 9 yr old lab. Diagnosed Osteosarcoma Dec 18/09. Front right leg amputated Dec 21/09. Started chemo Jan 7/10. Lung mets discovered Sept 16/10. Valiant to the end on Oct 26/10 when cancer reappeared in a leg and we made the decision to set her free. Forever in my heart where not even cancer can take her from me.

Here and Now


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5 October 2010 - 8:32 pm
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tai09 said:

…when I attempt to log in on the “blocked” computer it gives me the message that internet explorer cannot find the page…

If you can access the site, but are have trouble logging in, your IP address has not been blocked. If you cannot even load the website, then this may be the case.

Anyone who thinks they may have been blocked should visit either whatismyipaddress.com or whatismyip.com from the blocked computer and email your IP address to Jerry. We can then remove the block, if indeed you have been blocked.

PS: Dan's IP was blocked, due to multiple failed login attempts within a five minute period. This has been the case every time it has ever happened, and is a security measure to protect members from having their accounts hijacked. Always be sure to use the Forgot Password link when logging in if necessary.

I can access the website but not log in from my BB.

At the risk of straying off topic here, when was the last time you tried? Since recent upgrades these Forums now support the following mobile browsers, with the only limitation being a plain text editor since they do not support TinyMCE…

Mobile Browser Agents: 2.0 MMP, 240×320, 400X240, AvantGo, BlackBerry, Blazer, Cellphone, Danger, DoCoMo, Elaine/3.0, EudoraWeb, Googlebot-Mobile, hiptop, IEMobile, KYOCERA/WX310K, LG/U990, MIDP-2., MMEF20, MOT-V, NetFront, Newt, Nintendo Wii, Nitro, Nokia, Opera Mini, Palm, PlayStation Portable, portalmmm, Proxinet, ProxiNet, SHARP-TQ-GX10, SHG-i900, Small, SonyEricsson, Symbian OS, SymbianOS, TS21i-10, UP.Browser, UP.Link, webOS, Windows CE, WinWAP, YahooSeeker/M1A1-R2D2 Mobile Touch Agents: iPhone, iPod, Android, BlackBerry9530, LG-TU915 Obigo, LGE VX, webOS, Nokia5800, iPad

 

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5 October 2010 - 9:23 pm
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 Since recent upgrades these Forums now support the following mobile browsers, with the only limitation being a plain text editor since they do not support TinyMCE…

 Mobile Touch Agents: iPhone, iPod, Android, BlackBerry9530, LG-TU915 Obigo, LGE VX, webOS, Nokia5800, iPad


I can log in on my iPhone, but can't respond to any of the forums.  I now know why, since you said it is due to the fact that TinyMCE is not supported by my phone's browser smiley I just learned something today!
-CHloe's mom
P.S. No problems logging in on my regular computer!

Chloe became a rear amp tripawd on 7-29-10. Another tumor was removed on front leg 2-20-14. Found 3rd tumor on neck 2-2015, but she's still kicking cancer's butt at age 14. Chloe's blog

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