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Kinda Bummed....ordered a harness that's too small :(
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Wisconsin
Member Since:
22 December 2013
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1
27 December 2013 - 1:05 pm
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My mom ordered the webmaster harness for Brady and we got it today. When I measured him before (probably incorrectly) he came out at 31"...so we ordered a Medium harness. I was so excited when I got it, I took the tag off and went to put it on him....much to my dismay, with adjusting it as loose as it will go, it's still too tight. I need to order him a bigger one :( I don't think I can return this now that he had it on and the tag is off. I measured him again, and he's about 34-35". *sigh*

Can I still return this? Does anyone know? I don't really understand what the return site says. Will I get a restocking fee even though I just need a different size? I don't want my mom to be out money because *I* measured wrong. Help!

On The Road


Member Since:
24 September 2009
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27 December 2013 - 1:50 pm
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Hi folks, I put your post here since we're talking about Mobility and Hopping Around. You can always email us directly with other harness questions if you prefer.

Hang in there. About 99 percent of people who think their harness is too small find that it is not once they follow these instructions. I'm thinking it probably does fit. There is such a big variation in your original and second measurements and most dogs who wear a large are giant breeds and super large Labs, not Heelers. That would have to be one BIG heeler to wear a large!

OK so before you go through the return process, let's be certain it is indeed too small. MANY people believe the harness is too small when they receive it but that's only because Ruff Wear ships all harnesses with the straps pulled ALL the way in. About 99 percent of the time, the harness fits after people follow these steps:

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Extend all harness webbing straps completely out until the end of each strap reaches the corresponding buckle. Keep in mind that strap ends may be tucked inside the padded strap sleeves.

The entire length of the harness straps are actually tucked way into the padded strap sleeves. Sometimes loosening them takes some persistence, but unless you see the loose end of each strap, they haven't been pulled out all the way.

The harness has five adjustment points and it ships tightened to the smallest configuration. Please ensure all the straps extending from the three-point front support junction are also adjusted properly. They can each be extended for a looser fit.

The chest and belly straps can also be lengthened. The harness should be snug, but not constricting.

 

Let us know if this works. I am also happy to walk you through the adjustment process on the phone too, just email me to set up a time to chat.

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

Wisconsin
Member Since:
22 December 2013
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27 December 2013 - 2:02 pm
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Okay, thank you! I'll give it another go. Brady is actually a pretty tall heeler. LOL...the surgeon actually commented that he was the tallest heeler he's ever seen. I'll post back shortly to let you know if I was able to get it to fit. The only part that seemed to small was the strap that goes behind his front leg. The chest and rear seemed to be loose enough but able to be snugged up....be back in a little bit!

THANK YOU!

Wisconsin
Member Since:
22 December 2013
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27 December 2013 - 2:25 pm
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Hi, again....well, guess what? IT FITS!!!! I think I was also putting it on wrong. Whew!!!! We're all good now. Brady also got his Blue Tripawds bandana today with a very nice post card enclosed :) Thank you!!!!!!!!!! :)

Wisconsin
Member Since:
22 December 2013
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27 December 2013 - 2:42 pm
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http://i1332.photobucket.com/albums/w607/melzbells/Brady1_zpsc0afca41.jpgImage Enlarger

I hope this works...here is a picture :)

Member Since:
18 September 2013
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27 December 2013 - 3:21 pm
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Brady you look so handsome in your harness with your blue bandana on :)

 

You will love the harness.....I especially find it helpful going down stairs and on walks when Tuck is getting tired!

 

Linda and Tucker

 

 


Member Since:
16 October 2012
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27 December 2013 - 4:22 pm
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Brady you look great.  Love the harness & the bandana.  :)   Glad it all worked out

 

hugs

michelle & Angel Sassy

sassymichelle-sm.jpg

Sassy is a proud member of the Winter Warriors. Live long, & strong Winter Warriors.
sassysugarbear.tripawds.com
07/26/2006 - Sassy earned her wings 08/20/2013

05/04/2006 -  Bosch, Sassy's pal, earned his wings 03/29/19  fought cancer for 4 months.

"You aren't doing it TO her, you are doing it FOR her. Give her a chance at life."

Virginia



Member Since:
22 February 2013
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27 December 2013 - 5:51 pm
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YAAAAAAAAY! That Rene knows her stuff!!

You got Brady home and recovering nicely for Christmasclap

Brady got hamdsme bandanna, a great jarness and a pain free life for Christmasclap

We got to see a picture of that very, very handsome and charming man stylin' his "stuff" for Christmasclap

And your mom gets a hug from all of us for getting Brady such a nice giftclap

Ther veey merriest of holiday season toyou...today and everyday!

Sally and Happy Hannah

Happy Hannah had a glorious additional bonus time of over one yr & two months after amp for osteo! She made me laugh everyday! Joined April's Angels after send off meal of steak, ice cream, M&Ms & deer poop!

On The Road


Member Since:
24 September 2009
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27 December 2013 - 6:41 pm
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YESSSS! This is fantastic wonderful and GREAT!

He looks SO HANDSOME in his Tripawd Warrior Gear!!! Thanks for sharing and letting us know it worked out. Hugs to you both!

Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet

New York, NY
Member Since:
3 December 2012
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27 December 2013 - 9:40 pm
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OOOOOOOOHHH SOOOOOOO handsome Brady!!!

Jill is a 9-year-old tuxedo kitty. She was diagnosed with Osteosarcoma in June 2012 on her toe in her right hind leg. Her leg was amputated on 12/12/12 and she completed four rounds of chemo (2 of Carbo, 2 of Doxy) in April 2013. "Like" Jill's facebook page: https://www.fac.....tty?ref=hl Proud member of the WINTER WARRIORS!!!! Her blog can be read at http://jillsjou.....ipawds.com. xoxo

Idaho
Member Since:
12 March 2013
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27 December 2013 - 10:33 pm
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All right, Brady! You are going to love that harness. Murphy won't go up the ramp Into the car without his on. It is his security blanket. While he was recuperating from the hip replacement, he literally lived in his for a month, and then wore it whenever he went outside for several more months. We still use it whenever we know he will have to be on unfamiliar slick floors.

And what can I say? That blue bandanna is definitely your color!

Kathi and Murphy

Murphy is a five year old Lab/Chessie cross. He was hit by a car on 10/29/12 and became a Tripawd on 11/24/12. On 2/5/13, he had a total hip replacement on his remaining back leg. He has absolutely no idea that he has only three legs!

UPDATE: Murphy lived his life to the fullest, right up until an aggressive bone lesion took him across the Rainbow Bridge on April 9, 2015 and he gained his membership in the April Angels. Run free, my love. You deserve it!

Wisconsin
Member Since:
22 December 2013
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28 December 2013 - 8:03 am
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Awww, thank you, everyone!!!!

He doesn't even bother it, and sits soooo nicely if I need to put it on or take it off. He doesn't mind a bit :) He's such a good boy!!! I love him with all my heart!

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