Tripawds Three Legged Dog & Cat Forum Archives
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(0 votes) 
I cant play the help videos. Blank space with small red circle in top left corner. What is video format?
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Hello,
Admin is probably out for the day, I'll try to help.
I'm not sure where you are looking at the help videos? Can you point me in the direction? Home page?
Most of the videos loaded here are usually from youtube. So, it should start playing UNLESS you have some setting on your computer disabled. Like for instance, is Adobe Flash enabled? If you are on Internet Explorer, go to the top of your screen and click Tools –>Manage Add-Ons and there you can see if Flash is enabled.
Can you see other youtube videos online?
The only other thing I can think of is …are you using Safari? Or is your firewall on your computer blocking it.
Let me know if you need further help.
Comet - 1999 to 2011
She departed us unexpectedly January 23, 2011 at the age of 12 1/2.
She was born with a deformed front leg and a tripawd all of her life.
Mac said:
I cant play the help videos.
Interesting. We have confirmed that all the Help videos on our blog tutorial page are functioning properly. Are you using an iPad. All the videos are embedded Flash objects, so you will need to use a device that supports Flash to view them. Aside from that, I would recommend updating your Flash player or trying to use another browser.
If problems persist, please provide as much detail as possible about your system, browser, etc. Sorry for the inconvenience.
Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet
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