Tripawds Three Legged Dog & Cat Forum Archives
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Hi I was just wondering why I keep getting unsubscribed from forums? I myself haven’t unsubscribed but for some reason my account unsubscribes without me doing it?. Thank you for your help!
I am having the same issues. I have several threads that I have had to subscribe back to several times. Once unsubscribed I lose email notification, but I have not unsubscribed from any of them manually.
Jackie
Hugs,
Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry 
Interesting, we have not yet been able to replicate the issue with various accounts here, and will investigate further.
One rather drastic troubleshooting step entails resetting subscriptions for all users, which deletes any current subscriptions.
Before we do that, anyone experiencing a similar issue should please do the following:
1. Reply to this topic with as much detail as possible: What browser? What type of device? What IP address?
2. Uncheck PM Email Notifications
(Profile -> Options -> Edit Global Options)
2. Clear web browser cache.
3. Clear all cookies for any tripawds domain.
4. Log out of Tripawds
5. Close and relaunch web browser
6. Log in to Tripawds
7. Update Profile to enable PM Email Notifications
8. Subscribe to this topic and reply confirming you have done all of the above.
9. Review topic subscriptions
(Profile - > Subscriptions -> Topic Subscriptions)
10. Confirm receipt or lack of Email Notifications.
Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet
stimpy said
just subscribing to confirm...
Subscription notification received.
Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet
If you wouldn't mind deleting after you get what you need id be very appreciative❤️
Hugs,
Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry
paws120 said
If you wouldn't mind deleting after you get what you need id be very appreciative...
Done. Be sure to take all the other steps, most importantly clearing any browser cookies for tripawds.com – cookies control user sessions which drive subscription status updates.
Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet
Will do, hope that helps!
Hugs,
Jackie, Bo, Andy, Oscar, Phoebe, and the coolest feral tripawd kitty Huckleberry
admin said
...cookies control user sessions which drive subscription status updates.
And cookies get stale... 
Tripawds Founders Jim and Rene
tripawds.com | tripawds.org | bemoredog.net | triday.pet
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