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Javascript Error when uploading Avatar
9 August 2010
10:56 am
knoxville, tn

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Forum Posts: 1603
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12 February 2010
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my avatar is MIA.  i tried to follow the directions to find/replace it…and i keep getting 'error on page'…  please help me.  i turned the A/C up, i took off my shoes, i even hopped on one foot and turned around three times…but i am at a loss…..

charon

Life is good, so very, very good!!! Gayle enjoyed each and every moment of each and every wonderful day (naps included).  She left this world December 12, 2011 – off on a new adventure. Love Never Ends http://etgayle
9 August 2010
11:12 am
knoxville, tn

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12 February 2010
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yikes, i figured-ed it out!!  i put my shoes on, screwed in the light bulb, and emptied my cache (i didn't even know i had a cache!!).  just never mind………

Life is good, so very, very good!!! Gayle enjoyed each and every moment of each and every wonderful day (naps included).  She left this world December 12, 2011 – off on a new adventure. Love Never Ends http://etgayle
9 August 2010
11:57 am
My heart lives at Rainbow Bridge

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28 November 2008
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I LOVE it!  It is so ' GAYLE'!

Shanna & Spirit Trouble ~ Trouble gained her wings 3/16/2011, a 27 1/2 month cancer survivor, tail wagging RIP sweetheart, you are my heart and soul.  Run free at Rainbow Bridge.
We honor our fellow November Five members who will always remain forever in my heart: Nova – the lone survivor, live proud and long; Spirits Max, Cherry, & Tika – who made half the journey with us and greeted Trouble at the Bridge
http://k9cancer.org – a canine cancer support community
9 August 2010
12:33 pm
Here and Now

Team Tripawds
Forum Posts: 7751
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25 April 2007
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Well, I'm glad we could help… er, I mean happy to hear you figured it out! smile

"Dogs are born with three legs and a spare."
— Jerry G. Dawg (10/98-10/08)
Please Support Your Tripawds Community!
Have you started a Tripawds Blog yet?
Looking for quick answers? Download the new Tripawds eBook for the best tips and advice!

15 August 2010
7:20 am
Member
Forum Posts: 113
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23 July 2010
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hi there – i loaded my avatar the first time no problem. i wanted to change honey's pic and the dashboard won't let me! maybe she's just too adorable?!?  winker  i've cleared out the cache a bunch of times and i keep getting an error message when i click 'browse' to find the pic to upload.  Any thoughts?

can you recommend a photo-sharing site? i've tried a bunch of them so that i can put pics of honey in my posts and not having sucsess there either – i think i need an in-house IT person! 

thank, Alice

Dx Osteosarcoma  3/31/10.  Amputation 7/21/10. Honey put up a valiant fight and lost her battle 9/22/10. Missing her and treasuring 9 years with our Honeygurl.
15 August 2010
9:07 am
knoxville, tn

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12 February 2010
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alice, have you considered starting a blog??  you don't really have to post, but it's a great place to stash your pictures for uploading…

Life is good, so very, very good!!! Gayle enjoyed each and every moment of each and every wonderful day (naps included).  She left this world December 12, 2011 – off on a new adventure. Love Never Ends http://etgayle
15 August 2010
2:40 pm
Member
Forum Posts: 166
Member Since:
23 July 2010
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My Avatar is MIA as well, and I too am getting the 'Error on Page' warning.

I have logged out and then back in, no difference.

I am sure it will be fixed soon, or someone will tell me what I am doing wrong. Can't wait to get my beautiful girl's picctue back up for all to see.

JDs Mom

JD One Tough Girl (1999-2010) -Diagnosed with osteosarcoma of her left front leg – -Amputation July 23 2010 – -The cancer didn't get her, but she is gone- -She fought the cancer and loved life till bloat brought her down August 29th, 2010- Now she watches over her mom and two new sisters, the Quad-Paws Serena and Maya
15 August 2010
7:47 pm
Member
Forum Posts: 266
Member Since:
28 July 2008
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I am getting the error on page as well when I wanted to change my avatar. When I click browse I get error on page

15 August 2010
8:41 pm
Las Vegas, Nevada

Moderator
Forum Posts: 4156
Member Since:
14 August 2009
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Just checked it and YEP – there's a glitch for sure. 

 

Admin – looks like a javascript error.  When you click 'browse' to find the pic from your computer - the window won't pop up and there is an error saying, GET THIS  – "error on page".

 

Just confirmed there is a JS error through the developer tool on IE.  But that's as far as my knowledge goes. 

Her Retired AvatarComet - 1999 to 2011
She departed us unexpectedly  January 23, 2011 at the age of 12 1/2.
She was born with a deformed front leg and a tripawd all of her life.
16 August 2010
8:31 am
Here and Now

Team Tripawds
Forum Posts: 7751
Member Since:
25 April 2007
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Sorry for the troubles. We're looking into this. Since we cannot replicate the issue, the more information users can provide, the better we can identify some sort of common cause. If you're having trouble, please let us know:

  • What browsers do you use?
  • What version?
  • What operating system?
  • Sreenshots are always helpful.

We'll report back ASAP.

"Dogs are born with three legs and a spare."
— Jerry G. Dawg (10/98-10/08)
Please Support Your Tripawds Community!
Have you started a Tripawds Blog yet?
Looking for quick answers? Download the new Tripawds eBook for the best tips and advice!

16 August 2010
8:42 am
Here and Now

Team Tripawds
Forum Posts: 7751
Member Since:
25 April 2007
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Also… For any users who have a blog, please attemtp to upload a blog avatar from your Dashboard -> Settings tab and report back with the results. Thank you.

"Dogs are born with three legs and a spare."
— Jerry G. Dawg (10/98-10/08)
Please Support Your Tripawds Community!
Have you started a Tripawds Blog yet?
Looking for quick answers? Download the new Tripawds eBook for the best tips and advice!

16 August 2010
4:56 pm
wherever

Moderator
Team Tripawds
Forum Posts: 91
Member Since:
26 April 2007
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OK. We're still troubleshooting this, but could use some feedback…

If you have a blog and are experiencing trouble uploading your avatar, please ensure that you are logged into your blog dashboard. Note the title of the blog in the top left of your dashboard. If it says "Tripawds" click the Dashboard -> My Sites link, switch to your blog (Note the title change at top left of your dashboard) and attempt uploading the avatar again. Please report back here with results.

If you do not have a blog and care to help nail down this issue, create a blog and follow the steps above.

If you do not have a blog and don't want to create one but would like us to change your avatar for you, send Jerry a small photo along with your username.

Thanks!

The Mo Betaman Lead Quality Assurance Engineer Agreda Communications
16 August 2010
5:05 pm
Member
Forum Posts: 113
Member Since:
23 July 2010
Offline

Hi & thanks for looking into this issue.  I don't have a blog as yet & will send Jerry the pictures.

  • What browsers do you use:  IE
  • What version? 8.0.6601.18702
  • What operating system? Microsoft Windows XP Home Edition
  • Sreenshots are always helpful – I'm not sure how to load these
  •  

    I Appreciate your help!

    Alice

    Dx Osteosarcoma  3/31/10.  Amputation 7/21/10. Honey put up a valiant fight and lost her battle 9/22/10. Missing her and treasuring 9 years with our Honeygurl.
    16 August 2010
    6:00 pm
    Here and Now

    Team Tripawds
    Forum Posts: 7751
    Member Since:
    25 April 2007
    Offline

    Honeygurl said:

    … will send Jerry the pictures.

    Please clear your cache and try again first. We think (hope!) we've identified and resolved the issue.

    Thank you for providing the additional info!

    "Dogs are born with three legs and a spare."
    — Jerry G. Dawg (10/98-10/08)
    Please Support Your Tripawds Community!
    Have you started a Tripawds Blog yet?
    Looking for quick answers? Download the new Tripawds eBook for the best tips and advice!

    16 August 2010
    6:32 pm
    Las Vegas, Nevada

    Moderator
    Forum Posts: 4156
    Member Since:
    14 August 2009
    Offline

    Just tested it in non-blog dashboard and it works for me!

    Her Retired AvatarComet - 1999 to 2011
    She departed us unexpectedly  January 23, 2011 at the age of 12 1/2.
    She was born with a deformed front leg and a tripawd all of her life.
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